REVERSAL OF CUSTOMER TRANSACTIONS

Cancellations:

A "Cancellation" occurs when Customer, Supplier or BIDEDKID voids an order for a withdrawal of funds from a Customer's Card account or bank account before a sale is sent for deposit. BIDEDKID will not collect a deposit from the Customer and the previously authorized funds will be released at the Card issuing bank's discretion. BIDEDKID will not assess nor collect a Transaction Fee from Supplier.

After a sale is sent for deposit, any attempt to reimburse the cost of a Product to a Customer constitutes a Refund and shall be dealt with as set forth below.

Returns:

A return occurs when a Customer returns Products previously purchased from BIDEDKID ("Return").

Supplier shall accept Returns of products and agree to provide Refunds through BIDEDKID for Customers who initiate a Return or a Bank Assisted Dispute, as defined below, that BIDEDKID has approved, either with BIDEDKID, the entity whose brand appears on the Card ("Card Association"), the Card issuing bank, or the depository bank.

Supplier shall have a policy with regard to the return or cancellation of Products ("Supplier's Return Policy"). Supplier's Return Policy shall be clear, complete and accurate, prominently posted on its billing screen and available for review by a Customer prior to the Customer being obligated for a purchase of Products of Supplier.

Unless otherwise agreed upon with BIDEDKID in advance, Supplier's Return Policy shall clearly state that Supplier will not reduce the amount of a Refund by the assessment of a "restocking fee" or a similar fee. The Return Policy shall also clearly state if shipping charges are refundable and whether the Customer is responsible for any applicable return shipping charges.

Refunds:

A refund is the actual reimbursement of the cost of a Product to a Customer regardless of the basis for the reimbursement ("Refund"). BIDEDKID accomplishes the Refund by reversing the amount previously charged to the Customer's Card or account at the Card issuing bank and the appropriate amount is credited to the appropriate Card or account at the Card issuing bank of Customer.

BIDEDKID will only issue a Refund to the original funding source. For example, an order funded via Credit Card will be issued a Refund to the account for the Card that was used to fund the order. An order funded via PayPal will be issued a Refund to the original PayPal account. If the PayPal account is closed, the Customer should be referred to BIDEDKID for assistance.

Supplier shall have a policy with regard to Refunds ("Supplier's Refund Policy"). Supplier's Refund Policy shall be clear, complete, accurate, and prominently posted on its website and available for review by a Customer prior to the Customer being transferred to BIDEDKID’s website for a purchase of Products of Supplier.

Unless otherwise agreed upon with BIDEDKID in advance, Supplier's Refund Policy shall, at a minimum, indicate that the Supplier will not reduce the amount of a Refund by any fees, such as “restocking fees.” If the Supplier’s Refund Policy clearly states that shipping charges are non-refundable, then Refunds may be reduced by shipping charges.

BIDEDKID may issue a Refund without the prior knowledge or consent of Supplier in any case BIDEDKID deems it appropriate. BIDEDKID will promptly notify Supplier of any Refund and provide Supplier with information regarding the basis for BIDEDKID's determination to issue the Refund.

Supplier shall mark sales funded through Acculynk PIN-Debit as shipped at the BIDEDKID Account Administration system within 30 days of the placement of that order. If Supplier fails to mark the Acculynk sales as shipped within this timeframe, BIDEDKID will issue a Refund for the full amount of the sale back to the Customer’s Card on the 31st day.

Supplier's Account will be debited by BIDEDKID in an appropriate amount for all Refunds, regardless of the basis for the Refund.

In the event of a Return or Refund, Supplier agrees to indemnify and hold BIDEDKID harmless from liability and, further, Supplier agrees to immediately pay BIDEDKID an amount equal to all funds BIDEDKID has paid to Customer on behalf of Supplier.